AI automation specialist in Nepal.

An AI automation specialist in Nepal builds small systems that take repeating work off your staff: a sheet that fills itself from Viber orders, a payment reminder that goes out on the right day, a reply that reaches a customer while the shop is closed. I am one, based in Kathmandu, and I work with Nepali business owners and managers anywhere in the country. You start with a free automation map, and anything I build after that is quoted in NPR.

What an AI automation specialist in Nepal does, and who I work for

My job is to find the work your people repeat, decide which parts a machine can do, and build those parts inside tools you already pay for. Business automation in Nepal usually comes down to three kinds of work: the back office (copying, retyping and chasing), social media, and following up with people who might buy.

This service is for owners and managers of shops, cafes, clinics, schools, agencies, cooperatives and NGOs, many of whom have no IT department. You do not have to arrive with a list of what to automate. Few owners have one, and making that list with you is the first job.

I am based in Kathmandu and work with businesses across Nepal. If you want an AI automation expert in Kathmandu to sit with your team, that is easy in the valley, and below I explain how it works further out.

You may be searching for an AI automation company in Nepal. A company makes sense for a large job. For a shop, clinic, school or agency, I think one accountable person works better: the same person watches how you work, builds the automation, keeps its log and answers when it breaks. Nothing falls between a salesperson, a project manager and a developer who each thought another had it.

When a job needs more hands, such as a mobile app, a bigger website or a long run of videos, Appynox takes it on. It is the AI-first agency in Lalitpur that I co-founded with two friends, and you still have one person to call. Everything I offer in Nepal is listed on the Nepal services page.

Where the week goes in a Nepali business

Ask an owner what takes most of the team’s week and you usually get a pause. The days are full, and nobody can say what filled them. These are the seven shapes I look for first. Expect to recognise at least three.

• Orders typed twice. A customer sends an order on Viber, WhatsApp or Messenger. Someone types it into an Excel or Google Sheet, then writes it again in the bill book or the accounting software. Before Dashain and Tihar the typing moves into the night, and that is when quantities go wrong.
• The evening report. The shop manager or cafe supervisor copies the day’s sales, cash and stock into one format and sends it to the owner on Viber. The numbers already sit in a sheet or on a billing screen, so what is left is copying.
• The same questions. “Yo kati parcha?” “Delivery huncha?” “Kati baje samma khulcha?” Price, location, opening hours and delivery get answered by hand, all day, by whoever happens to know.
• Social posting. One product photo becomes a Facebook caption, an Instagram caption and a TikTok caption, often in Nepali and English, several times a week.
• Follow-ups. A person asks about a flat, a course or a trek, and a staff member says “I will call tomorrow”. The note lives in a diary or a private chat, so later nobody can say who was called and who was missed.
• Chasing payment. To find out who still owes money, someone reads back through old invoices and the udharo khata, the credit ledger. The calls feel awkward, so they wait, and the amount owed grows quietly.
• Onboarding that lives in one head. One senior person knows how things are done, and new staff learn by asking them. When that person moves to another job or another country, the knowledge goes too. Writing the process down once, so everyone runs it the same way, is part of the fix.

None of this needs your staff to learn a new app. Most of it can run behind the tools they already open every morning: the same sheet, the same Viber chat, the same inbox. To choose where to start, see my checklist on what to automate first in a small business.

AI automation services in Nepal, by kind

These are the kinds of AI automation services in Nepal that I build, and most businesses start with only one or two.

WhatsApp automation for Nepali businesses

Business app or API. WhatsApp automation in Nepal comes in two forms. The free WhatsApp Business app gives you a catalogue, quick replies, labels and an away message, which is often enough for a small shop. Anything that reads incoming messages and writes to a sheet needs the WhatsApp Business API, which is set up through Meta or an approved provider and carries message charges. I tell you which one you need before you pay for either.

Orders and language. An incoming order becomes one row in your sheet for your staff to confirm. Customers write in Nepali script, in Romanised Nepali like “Pokhara ma delivery huncha?” or in English, sometimes in one message, and the reply follows the language they used. This is chatbot development in Nepal as I do it: a short list of answers you approved, with a language model helping only to understand the question.

Updates and handoff. When staff mark an order as packed or out for delivery, the customer gets a message. Broadcasts, such as a Dashain offer, go only to customers who opted in, because WhatsApp requires it. A customer who is upset, asks for a discount or types “person” is passed to your staff with the whole chat in front of them.

Viber automation

Where Viber fits. Viber carries a large share of Nepal’s business talk, from supplier groups to customer chats. Its rules for business accounts and bots differ from WhatsApp’s and change over time, so I check what your account allows first. Where a bot is allowed, orders and the daily report can flow through Viber. Where it is not, I do not hack around the rules: Viber stays for talking, and orders move to a short form or a WhatsApp number.

Facebook page, Messenger and Instagram automation

Shops that sell through a page. Many Nepali shops sell mostly through a Facebook page or an Instagram account, where a product photo collects comments like “price?”, “inbox” and “PM”. I can set up a Messenger or DM conversation that answers from your catalogue, plus a sheet row for each order or lead. Complaints go to a person, and replies stay inside Meta’s rules on when a page may message a customer.

Order and bill-book retyping, replaced

One entry instead of two. Picture a wholesale cloth shop in Asan that takes retailers’ orders on Viber. The order is captured once, in an Excel or Google Sheet, and the bill is made from that row in your format, so nobody writes it again in the bill book. If your accounting software, Tally for example, can import a file or has an API, the entries go in directly. If not, the person entering them checks the sheet instead of typing it.

Daily sales and closing reports

The day-end hisab, built for you. At closing time the day’s sales, cash, QR payments and low stock are pulled from your sheet or billing export into one layout and sent to the owner on Viber, WhatsApp or email. Branches in Kathmandu and Pokhara read side by side, and a total that does not match the cash is flagged instead of hidden.

Invoices and payment reminders in NPR

Reminders that go out on time. Invoices are made in NPR, with dates in Bikram Sambat or AD. Reminders go out before and after the due date, in Nepali or English, with the payment link or QR you already use, such as eSewa, Khalti or a bank QR like Fonepay. On Sunday morning, when the Nepali working week starts, you get a list of who owes what, udharo customers included. You approve the wording. Payments go straight to your own accounts.

Daraz seller workflows and price tracking

Built on a bot that already runs. I built a Daraz price-tracker bot that is live on Telegram. For a seller, I can build on the same idea: watching competitors’ prices, keeping orders and stock in one sheet you control, and messaging you when a price moves or an item runs low. Where Daraz lets me read your shop data I connect to it, and otherwise I work from your exports.

Stock and reorder alerts

An alert before the shelf is empty. Your stock sheet updates as sales are entered, and when an item falls below a level you set, you get a message on Viber, WhatsApp or Telegram with a reorder list grouped by supplier. This suits a trader who orders from memory and an importer who learns about a stock-out when a customer asks. The levels come from your own sales history.

Customer questions answered instantly

Routine questions, answered at once. Price, location with a landmark, opening hours, delivery areas and stock arrive on every channel: WhatsApp, Messenger, Instagram and your website. The answers come from a list you approve, and I test that the bot stays inside it. Anything outside the list goes to a person, and the customer is told someone will reply.

Lead follow-up for real estate, education consultancies and travel agencies

Enquiries that do not go cold. Picture an education consultancy in Baneshwor, a land agent or a trekking agency in Thamel: a plot, a course or a trek starts as an enquiry from a Facebook ad, a call or a message. Each one goes into a sheet or CRM that keeps itself accurate, gets a first reply and then follow-ups at gaps you choose, which stop when the person replies or books.

Reaching new people. For outreach I build lead lists from real public sources, write each first message for the person it goes to, sort the replies so your staff spend time only on live ones, and send you a weekly shortlist of who is worth calling. Cold messages go better by email, LinkedIn or a call list than on WhatsApp, which can restrict numbers that message people who never asked. Every message waits for a person’s yes.

Documents and forms into structured data

Paper and photos into rows. Supplier bills, purchase orders, admission forms, attendance sheets and leave requests arrive as photos, PDFs and scans, and AI reads them into one sheet. Attendance, leave and shift records then sit in one place instead of four, and your staff check the exceptions instead of typing everything. Printed English and printed Nepali read better than handwriting, so I test on your real documents first.

Social media in Nepali and English

Posts that follow your brand rules. The system researches what works in your category, writes a caption for each platform instead of pasting one into four boxes, designs graphics to your brand rules, runs a separate review step and schedules across Facebook, Instagram, TikTok and LinkedIn. Monthly numbers feed into next month’s posts, and you approve every post. For Nepali brands that includes a festival calendar (Dashain, Tihar, Teej) and captions in Nepali, English or both. Graphics are covered in AI graphic design and branding in Nepal and video in AI video editing in Nepal.

AI agents

One job, written rules, a log. An AI agent is a language model given a single job, a few tools and written rules, so it can work through several steps without a person at each one. For a Nepali business that could be an agent that reads new enquiries, checks your stock sheet and drafts a reply for staff to approve. I run a fleet of my own, a designer, a video editor, a web engineer and a maintainer, each carrying my written rules, and this website was built with them. When I take on AI agent development in Nepal, every agent gets one job, a log and a person who approves anything that leaves the building.

Telegram bots

Small, cheap and good for your team. Telegram bots cost little to run and suit internal use: the owner asks for today’s sales, a manager checks the stock of one item, or a late payment raises an alert. My Daraz price-tracker bot is live on Telegram, and the Linkify Social bot replies with a product link. Most Nepali customers are on Facebook, Viber and WhatsApp, so Telegram is for staff.

A note on Nepali

A person who reads Nepali checks it. Language models write good English. Their Nepali is better than it was but still uneven, with odd word choices, the wrong level of respect (tapai, timi or ta) and Romanised spellings that differ from person to person. So anything in Nepali that reaches a customer or the public is checked by someone who reads it. I read Nepali myself, and I set up the review step so your staff can look over a draft instead of rewriting it.

Who AI automation suits in Nepal

AI automation in Nepal looks different in each trade, because the seven shapes show up differently. This list is illustrative, not a client list, and your business may not match any of it in your own words. That is fine: the free map exists because the answer differs in every business, and guessing it from a website is how automation projects go wrong.

• Retail and trading. Stock counts, supplier price lists and daily sales totals travel between Excel, a bill book and a Viber group. A stock sheet, reorder alerts, the closing report and udharo reminders are the usual starting points.
• Restaurants and cafes. Table, delivery-app and phone orders arrive in three places, and someone types the closing report by hand every night. One order list, an automatic closing report and an ingredient stock check help most.
• Travel and trekking. A trekking agency in Thamel gets enquiries on Instagram, WhatsApp and email, then rebuilds itineraries and permit paperwork from scratch for each group. One enquiry list, itinerary drafts from your templates and a document checklist per traveller work well.
• Clinics and diagnostics. Appointment reminders, follow-up calls and report delivery depend on one person remembering. Day-before reminders and a “your report is ready” message suit it, with medical details kept out of chat.
• Schools and institutes. Admission enquiries, fee reminders and attendance sit in parallel registers that never quite agree. One enquiry list, fee reminders to parents and one attendance sheet remove most of the duplication.
• Real estate and construction. Lead follow-up stops after two days, and site updates sit in a chat thread nobody can search later. A follow-up sequence and a dated log of site updates, filed by site, are the natural fix.
• Agencies and consultancies. Client reporting, proposal drafting and the weekly status update eat a senior person’s Friday. Reports built from your data and first drafts of proposals made from past ones take most of that work.
• Import and manufacturing. A trader importing through Birgunj, or a small factory buying raw material, tracks orders, customs paperwork and reorder points from memory instead of from numbers already held. An order tracker, a paperwork checklist per shipment and reorder levels from sales history help.
• Cooperatives and NGOs. A cooperative keeps member records, instalment reminders and meeting notices, and an NGO keeps donor reports, beneficiary lists and field forms. Reminders to members, report tables built from forms and drafted minutes fit here. I work around your core accounting system and do not replace it.

How AI automation works in Nepal: watch, map, build one, run

The work follows the same four phases every time, and you can stop after the second one and owe nothing.

1. Watch. I look at how your business already runs, and I change nothing. I note what each person repeats, which tools they open and where work stops to wait.
2. Map. You get a written map of every repeating task, the hours a week it costs as best I can estimate, how hard it is to automate and what I would do first. It is free, and it is yours whether or not you hire me.
3. Build one. You pick one item from the top of the map and I build it properly, tested against your real work, such as your own Viber messages and bill-book entries. One automation that runs every day beats a plan for ten that never get built. If your staff have to think about it, I designed it wrong.
4. Run. The automation runs, keeps a log and tells you when something breaks. When you are ready, I add the next item on the list, at your pace.

What I watch

• People. I ask what each person does with the day, in their own words, including the work nobody mentions.
• Software. I list every tool in use: the accounting system, the spreadsheet nobody admits to and the WhatsApp group that quietly does half the job.
• Handoffs. I look for where work waits for one person, gets retyped between systems, or falls between two people who each assumed the other had it.
• Documentation. I check what is written down, what is years out of date, and what exists only in one person’s head. The last kind costs the most.

In person, or on a video call

In the Kathmandu valley, meaning Kathmandu, Lalitpur and Bhaktapur, I can come and sit with your team, because watching is easiest in person. For Pokhara, Chitwan, Biratnagar, Butwal and further out, I use video calls plus a short visit. Once an automation is live it runs in the cloud, so where your office sits stops mattering.

What I build it with

The tools are ordinary on purpose, and they come after the map, never before it.

For workflows I use n8n, Make or Zapier, whichever costs least for the shape of the work. n8n automation in Nepal has one extra attraction: it can be self-hosted, which helps when message volume makes monthly subscriptions silly. Your data stays where it already lives, in Google Workspace, Microsoft 365, Excel and your accounting system, because I connect to what you pay for instead of moving you onto something new. When no ready connector exists, I write Python and use APIs directly, as with my Daraz bot.

The messaging side follows your customers: Viber, WhatsApp, Messenger, Instagram and plain email, because that is where Nepali customers already are.

AI goes in only where judgement is needed, such as reading a messy message that mixes Nepali and English. Everywhere else, ordinary code is cheaper, faster and does not invent things.

If an off-the-shelf tool solves your problem outright, I will say so and you will owe me no build. If what you need is a website or an app, that is website and app development in Nepal.

You keep the keys

Because these systems touch your customers and your accounts, I work under five rules, stated before you ask.

1. Nothing goes out without a person’s yes. Every post, email and message waits for approval. For instant replies that means you approve the list of answers a bot may give before it goes live, and anything outside the list goes to a person. An automation you cannot stop is a liability.
2. Your accounts stay yours. I work inside tools you own and pay for, from your WhatsApp number and Facebook page to your sheets and n8n server. You can see everything the system does and remove my access in one click, and your customer list is not uploaded somewhere new to make it work.
3. Staff retype less, and I do not take headcount-cutting projects. Nobody was hired to copy numbers between two screens. I would rather your best people spend that time with customers.
4. It fails loudly. Every automation logs what it did and reports when it breaks, so the first to notice a problem is the system, before any customer does.
5. You get the handover. Documentation, access and a written explanation of how each piece works, so anyone you hire later can maintain it. Nothing I build should need me forever.

Proof of work

Most of my client work so far has been for businesses in the United States, with some in Nepal. What I add for Nepali businesses is local knowledge of Viber, eSewa, Daraz and the Nepali language, because I live and work here.

• A multi-agent social media system. For a US client it runs social media for 10 brand accounts with 13 specialised sub-agents: research, writing for each platform, design, an independent reviewer that starts fresh, scheduling and analytics that feed back. It produced 160+ posts in its first five weeks, a person approves every post, and every correction becomes a written rule. There is also a blog write-up.
• A Daraz price-tracker bot. I built it, and it is live on Telegram.
• Linkify Social. This Appynox product connects a social post to the product in it, and its Telegram bot replies with the product link.
• Video at volume. At Appynox we built a production system that made 85 social videos for SameShot and 65 shorts for WideMath, with automatic checks on every render before a person reviews it.
• WideMath. At Appynox we built 25 free browser math tools, including a Casio-style scientific calculator in 15 languages.
• The NEB GPA calculator. I built a free GPA calculator for Nepal’s Grade 11 and 12 students.

I am a fourth-year engineering student at IOE Pulchowk Campus, and some of my code is public at github.com/anujpaude1. Everything above is something I can walk you through on a call.

What AI automation costs in Nepal

After the free map you get a written quote in NPR for each automation, so you can say yes to one and no to another. I do not quote a retainer before you have seen the map, because the map shows what each item takes.

A few things move the price:

• Steps and systems. An order that goes from Messenger to a sheet is a smaller job than one that also creates a bill and posts to your accounting software.
• The channel. The WhatsApp Business app is free. The WhatsApp API is billed per message by Meta, plus any fee from the provider you choose, and the rate depends on the kind of message and the country. Viber has its own rules and charges, and I list each channel’s costs separately in the quote.
• Language. A bot that handles Nepali, Romanised Nepali and English, with a person checking, takes more testing than an English-only one.
• Your data. A clean sheet is quick to connect. A sheet with several spellings of one customer’s name is not.
• Running costs. Tool subscriptions and servers are billed to you directly, and many bill in US dollars, which can be awkward to pay from Nepal. A self-hosted setup is sometimes the easier answer.

Start with one workflow, and let a whole platform wait. If two people quote you for the same job, ask each to show their own fee apart from the monthly cost of tools and messages.

How to start with an AI automation specialist in Nepal

Send a message on WhatsApp or Viber to +977 9849274961. One line is enough: tell me what your team spends the most time on, and I will tell you honestly whether it is worth automating. Referred by someone? Mention them.

The free automation map comes next: one call to walk through a normal week, then a written list of what to automate first. For a bigger team it can include time with the team, in person in the valley. You can book a 30-minute call directly or write to anujpaudel98@gmail.com. The full English catalogue of what I build is on the AI automation services page.